Privacy Notice

We treat information about you with the utmost respect and confidentiality. This notice describes our privacy policy. By visiting this online store, you are accepting the practices described in this Privacy Notice.

The information we learn from customers helps us personalise and continually improve your shopping experience. Here are the types of information we gather.

• Information you give us: We receive and securely store any information you enter on our web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of the online shop's features. We use the information that you provide for the purposes of fulfilling your orders, responding to your requests, customising future shopping for you, improving our store, and communicating with you. From time to time we may contact you with special offers we think you may be interested in. This is a low-volume mail and you may opt-out at any time.

• Automatic information: We receive and store certain types of information whenever you interact with us. For example, like many web sites, we use "cookies", and we obtain certain types of information when your web browser accesses this online shop. A number of companies and individuals offer utilities designed to help you visit web sites anonymously and we respect your right to use such facilities. Doing so, however, may mean you are not able to take full advantage of the personalised experience that this site offers.

Information about our customers is an important part of our business and we will not disclose it to third parties, except when compelled to do so by law enforcement or regulatory authorities in order to comply with the law, or to protect the rights, property, or safety of StemShop, our users, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction. This does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes.

We protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We also hide some of the digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number and other card details to the appropriate credit card company during order processing. We do not retain copies of your credit card details.